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Letter to Clients
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Network Operation Center
Value over time
for small businesses and telecommuting
for companies from 1 to 5 lines
for companies from 6 to 12 lines
for companies from 15 to 22 lines
for companies from 24 to 30 lines
for companies of any size
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Vianova IP Centrex
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Vianova 2013, value “returned” to the Client
(January 10, 2013)
Welcome Italia releases a new version of the Vianova offer valid for all Clients as of 1st January, 2013, featuring important novelties as far as services and prices are concerned.
Vianova IP Centrex: 30,000 telephone terminals within 2015 in order to simplify business communication
(february 21, 2012)
Welcome Italia estimates that in the next four years the 25% of his customers will get rid of the traditional business telephone exchange in order to replace it with the IP Centrex service.
Landline to mobile: prices cut of 42.1% in four years
(november 1, 2011)
Welcome Italia reduces the price of calls to mobile phones for all Vianova subscribers: it is the third time in four years.
Vianova: all November news
(november 1, 2011)
November 2011 - with the reduction of price and the empowering of included services, Welcome Italia is the only telecommunication operator that guarantees the best offer condition to all its Customers, old ones and new ones.
Customer Service: also this year we answered within the third ring
(october 14, 2011)
Received calls percentage in the latest twelve months whom we answered within the third ring is improved of 2.3 %, from 92.3 % of one year ago to 94.6% today.
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